Welcome to Gleam Jewellery. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General Terms

  • These terms govern your use of our website and all transactions conducted through it.
  • By using our site, you confirm that you are at least 18 years old or have parental consent to use our services.

2. Product Information

  • All product descriptions, images, and prices are provided for your convenience. While we strive for accuracy, slight variations in color, design, and measurements may occur due to the nature of handcrafted products.
  • Prices are subject to change without prior notice.

3. Orders and Payments

  • By placing an order, you agree to provide accurate and complete information.
  • Payment must be made at the time of purchase through our secure payment gateways.
  • We reserve the right to cancel orders if we suspect fraudulent activity or inaccurate information.

4. Shipping and Delivery

  • We aim to dispatch orders promptly, and delivery timelines are estimates. We are not liable for delays caused by courier services or unforeseen circumstances.
  • Shipping fees will be displayed at checkout and are non-refundable in most cases.

5. Returns and Refunds

  • We accept returns only for defective or damaged products. The issue must be reported within 24 hours of delivery.
  • To initiate a return, email us at support@gleamjewelleryindia.com with proof of the issue (photos or videos).
  • Refunds will be processed once the returned item has been inspected and approved.

6. Intellectual Property

  • All content on this website, including images, text, and logos, is the property of Gleam Jewellery. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Conduct

  • You agree not to engage in activities that may harm our website, compromise security, or violate applicable laws.
  • Harassment, abuse, or inappropriate behavior towards our staff or other users is prohibited.

8. Liability

  • Gleam Jewellery is not responsible for indirect or incidental damages arising from the use of our products or website.
  • Our liability is limited to the purchase price of the product.

9. Changes to Terms

  • We reserve the right to update these terms at any time. Changes will take effect immediately upon posting on this page.

10. Governing Law

  • These terms are governed by the laws of India. Any disputes will be resolved in the jurisdiction of Jodhpur, Rajasthan.

Contact Us

If you have questions or need assistance, feel free to reach out:
Phone: +91 9724908473
Email: support@gleamjewelleryindia.com
Address: Jodhpur, Rajasthan, India

Thank you for choosing Gleam Jewellery. We look forward to serving you!